Privacy Policy

We, Billmex ("We", "Us", "Our", “Company”), respect the privacy of everyone who visits this website and uses our restaurant management and billing services (collectively referred to as the “Billmex Platforms”). The Company has created the Billmex Platforms to provide efficient and effective billing and restaurant management solutions. Our services are rendered through the Billmex Platforms.

We are highly committed to the privacy of your data and information and in providing services to all the subscribers/users of the Billmex Platforms. As a result, we would like to inform you regarding the way we would collect, process, store and use your personal data. We recommend you to read this privacy policy (hereinafter referred to as “Policy”) so that you understand our approach towards the use of your personal data. This Policy shall form part of the Terms of Services and any other additional Terms of Use issued by the Company with respect to the use of the Services in the Billmex Platforms and is in compliance with applicable laws and regulations, including, but not limited to, the Information Technology Act, 2000, as well as with the European Union General Data Protection Regulation (“GDPR”) standards.

Personal Information

We limit the collection of personal data to only that which is absolutely necessary to carry out our legal or business obligations. In some cases, the provision of personal data may be partly required by law (e.g., tax regulations), needed as part of contractual negotiations, or as part of providing a service. The non-provision of personal data could prevent the conclusion or provision of services, therefore is considered legitimate interest for processing.

Any information that is collected from you during the process of registration and subscription of the Services available on the Billmex Platforms, and further during the course of accessing and using the Services, shall be referred to as Personal Information. Personal Information shall include, but not be limited to:

Usage of Personal Information

We use the Personal Information and all other information provided by you to process your request for Services and to provide you the Services.

We may use the Personal Information for data analytics, either for you or for third parties.

We use the Personal Information to enhance our Services, provide support to you, communicate with you, and comply with our legal obligations, including for auditing purposes.

Security of Your Personal Information

We endeavour to take appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your Personal Information and to maintain data security. These safeguards take into account the sensitivity of the Personal Information that we collect, process, and store, and the current state of technology. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it.

Retention of Personal Information

Your personal data will not be kept for longer than is necessary to fulfil the specific purposes outlined in this Privacy Policy, and to allow Us to comply with relevant legal requirements.

Transfer of Personal Information

In the course of providing Services to you, your Personal Information may be transferred to, stored at, and processed by our affiliated companies, service providers, and partners within and outside of your country of residence, including countries that may have different data protection rules. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.